Last updated 26 August 2026
Keelio hasn't launched yet, so there is no order to chase and no account to recover. If you have a question in the meantime, we'd genuinely like to hear it.
Email hello@keelioband.com. A real person reads it. We aim to reply within two working days.
Tell us what you're using — iPhone model, watchOS version, band colour — if your question is about the app or a band. It saves a round trip.
Most of what people ask is answered on the home page: how the band works, whether you need an Apple Watch, wearing two bands, water resistance. See the FAQ.
To see what we hold, correct it, or have it deleted, see Privacy. Waitlist removal is immediate and needs no reason.
Keelio is a wellness product and is not a medical device. If you are worried about your health, please speak to a qualified professional rather than to us.